We accept returns within 14 days of delivery as long as the item is unused, unopened and in its original packaging. For hygiene reasons, opened hair products cannot be returned. Please contact us with your order number to start a return.
Do we ship to europe?
We will start shipping to Europe on the 04/12/2025
When will I get my order?
For UK orders (excluding Northern Ireland), delivery times depend on the shipping service you choose. Tracked 24 is estimated to arrive within 1 business day, and Tracked 48 is estimated within 2 working days. These times aren’t guaranteed, so please allow an extra 1 business day in case of unforeseen delays.
Orders placed before 1pm on a working day are processed and dispatched the same day. Orders placed after 1pm, or on weekends or bank holidays, will be processed on the next working day.
For international orders, delivery times vary depending on the destination country.
What's so special about Sliptail?
The Sliptail is designed almost like a sock for your hair - it slides smoothly over your natural braid, giving an instant, seamless fit with no blending required. It’s incredibly easy to apply: slip it on, secure it with the built-in comb and tightening elastic, then wrap the finishing strand for a flawless, natural look every time.
What type of hair do you use for the Sliptail?
Our Sliptail is made using premium Kanekalon fibres, known for their soft, silky texture and natural movement. Kanekalon is heat-resistant, lightweight, and durable, giving you a realistic look that stays smooth and tangle-resistant.